14bd Terms & Conditions
Please read all the terms below carefully before using this platform. By creating an account or logging in, you are considered to have accepted these terms.
1 Introduction & Applicability
These Terms and Conditions ("Terms") govern the 14bd online gaming platform ("Platform") and all its services. When you visit the 14bd website, create an account, participate in any game, or complete any financial transaction, you automatically accept these Terms.
These Terms apply to users in Bangladesh and have been written so that every user can fully understand them. If you disagree with any part of these Terms, you are requested to refrain from using the platform.
2 Eligibility & Age Requirement
To create an account and use the services on 14bd, you must meet the following eligibility criteria:
- You must be at least 21 years old.
- You must be of sound mind and capable of making your own decisions.
- All information you provide must be true, accurate, and your own.
- You may not hold more than one account — only one account per person is permitted.
- You may not operate an account on behalf of another person.
14bd may request identity documents (national ID, passport, etc.) for age verification at any time. The platform reserves the right to restrict account activity until verification is complete.
3 Account Management
3.1 Registration & Security
You must provide accurate personal information when creating an account. You are fully responsible for keeping your username, password, and account secure. 14bd will never ask for your password directly.
3.2 Account Suspension or Closure
14bd reserves the right to suspend or permanently close an account without prior notice for the following reasons:
- Violation of the Terms
- Suspicion of fraudulent or deceptive activity
- Evidence of operating multiple accounts
- Abuse of bonuses
- Disruption of the platform's normal operations
3.3 Self-Closure of Account
You may contact the 14bd support team at any time to request closure of your account. A self-exclusion option is also available as part of responsible gaming — for details, visit the Responsible Gaming page.
4 Deposits & Withdrawals
4.1 Accepted Payment Methods
14bd currently supports the following payment methods: bKash, Nagad, Rocket and Bank Transfer (major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank). Transactions outside of approved methods will not be processed.
4.2 Limits & Timeframes
Deposits are generally credited to the account instantly. For withdrawals, 14bd verifies the request and typically completes processing within 10 to 45 minutes.
4.3 Third-Party Transactions Prohibited
You may only use payment methods registered in your own name. Deposits or withdrawals from third-party accounts are strictly prohibited. If this rule is violated, funds may be withheld and the account may be closed.
5 Bonuses & Promotional Offers
5.1 Welcome Bonus
14bd offers new users a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example: deposit ৳1,000 and receive a ৳1,200 bonus — your total balance will be ৳2,200. For deposits of ৳10,000 or more, the maximum bonus of ৳5,000 will be added, bringing the total balance to ৳15,000.
5.2 Wagering Requirements
To withdraw any bonus, wagering requirements must be met. The wagering requirement for the welcome bonus is 20 times the bonus amount. Wagering applies to the bonus only — not to the deposit amount.
5.3 Bonus Abuse Prohibited
Taking advantage of bonuses by creating multiple accounts or through matched betting is strictly prohibited. If 14bd detects suspicious bonus activity, it reserves the right to cancel the relevant bonus and any winnings earned through it.
5.4 Other Promotions
14bd offers various promotions from time to time. Each promotion will have its own terms and conditions, which will be stated on that promotion's detail page. In the event of a conflict with the general Terms, the specific terms of the promotion will take precedence.
6 VIP Program & Cashback
14bd's VIP program has five tiers. The weekly cashback rate for each tier is as follows:
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.3% weekly cashback
- Gold: Up to 0.5% weekly cashback
- Platinum: Up to 0.6% weekly cashback
- Diamond: Up to 0.8% weekly cashback
VIP tier progression is based on regular play. To reach a higher tier, you must remain consistently active on the platform. Cashback is generally paid at the start of each week. Specific wagering requirements may also apply to cashback.
7 Gaming Rules & Regulations
7.1 Fair Play Policy
14bd is committed to ensuring a fair and transparent gaming environment for all players. Our platform follows SSL encryption and fair play principles.
7.2 Technical Errors
If a technical error occurs in a game result, the relevant round may be declared void and the wagered amount will be refunded. 14bd reserves the right to review any significant win or loss resulting from an error.
7.3 Prohibited Activities
The following activities are strictly prohibited:
- Playing using automated software, bots, or algorithms
- Deliberately exploiting game vulnerabilities or technical errors
- Colluding with other users for fraudulent purposes
- Playing with funds from illegal sources (money laundering)
8 Personal Information & Privacy
14bd collects, stores, and uses your personal information — but only for the purposes of providing services, verifying identity, preventing fraud, and fulfilling legal obligations. We do not sell your information to third parties.
For details on how your information is stored and used, please read our Privacy Policy page.
9 Responsible Gaming
14bd places the highest importance on responsible gaming. We believe that gaming is a form of entertainment — not a source of financial stress or addiction.
- You can set deposit or wagering limits on your account.
- You can take a temporary break or use the permanent self-exclusion option.
- If you feel you have a gaming problem, contact our support team.
For detailed guidance, visit: Responsible Gaming.
10 Copyright & Intellectual Property
All content on the 14bd website — logos, designs, text, graphics, software, and databases — is the exclusive property of 14bd. No part of this content may be reproduced, modified, or distributed without prior written permission.
The intellectual property of game software providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, etc.) remains under their respective ownership.
11 Liability & Risk Acknowledgment
Online gaming carries financial risk. You acknowledge that:
- There is a risk of losing the entire amount when participating in wagering.
- 14bd does not control game outcomes — results are determined by a Random Number Generator (RNG).
- 14bd will not be held liable for bets lost due to internet disconnection.
- 14bd will not be held responsible for service disruptions caused by matters beyond our control (natural disasters, cyberattacks, etc.).
12 Complaints & Dispute Resolution
12.1 Complaint Submission Process
If you have a complaint, please contact our support team first. 14bd reviews every complaint carefully. Our support is available 24 hours a day, 7 days a week — via live chat and email.
12.2 Resolution Timeframe
General complaints are resolved as quickly as possible. Complex or financial disputes may take more time — during this period, the views of both parties will be considered.
12.3 Final Decision
The decision of 14bd's management will be considered final and binding, provided all decisions are made within the framework of these Terms.
13 Terms Changes & Updates
14bd reserves the right to modify these Terms at any time. Changes will be published on the website once they take effect. By continuing to use the service, you are considered to have accepted the updated Terms.
We therefore recommend that you re-read this page at regular intervals, especially before making any significant transaction.
14 Contact Us
If you have any questions or need clarification regarding these Terms, please get in touch with us:
- Live Chat: Available 24/7 in Bengali and English
- Email: [email protected]
Secure & Transparent Platform
14bd always ensures fair play, SSL security, and responsible gaming.